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LUNCHY

UX/UI & Service Design

Lunchy is an app and service that rescues surplus food, tracks shelf life, and transforms it into affordable, nutritious meals; reducing waste while improving community access to healthy food.

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NO WASTE, JUST TASTE

LUNCHY

UX/UI & Service Design

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The app that mitigates food waste one lunch at a time.

Lunchy

UX/UI and Service Design

Lunchy is an app and service that gives discarded food a second chance by rescuing perfectly good items that would otherwise go to waste. The project offers an organized system that tracks food shelf life, transports items nearing expiration to designated venues across the city, and prepares them into affordable, balanced meals for anyone looking to enjoy a delicious lunch.

By bringing together stakeholders with shared interests, Lunchy presents a robust strategy to reduce food waste and improve access to nutritious meals. This strategy is informed by a range of global case studies and proven tools, combining best practices to ensure the most effective outcomes.

2024

By Santiago Viveros

One for all, and all for one

Lunchy unites everyone behind the scenes to bring you affordable, balanced meals.

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Behind the scenes

This user friendly app is just the face of the world of things going on behind it, see it yourself.

One for all, and all for one

Lunchy unites everyone behind the scenes, to bring you affordable meals

Service Blueprint

"How can data collection and stakeholders be organized toward a greater and more meaningful consumption of discarded goods?"

Research question

Personas

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Michael

He wants to eat balanced meals every day, but his busy routine makes it difficult. With no time to cook dinner or prepare lunch for the next day, he ends up buying food near his workplace; often expensive or unhealthy options that hurt his savings and keep him from reaching his health goals.

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Ana

She identifies with freeganism and chooses to live by its principles, sourcing her food from discarded or heavily discounted products. Although she can afford to buy food, she has adopted this lifestyle as a conscious way to reduce waste and contribute to a more mindful, sustainable world.

State of art

Too good to go
gruppo una.jpg

Too Good To Go is an app partnered with restaurants and supermarkets to sell about-to expire food at lower prices. It helps to motivate consumers to buy these items that are still good to eat before going to the fresher ones. Many big supply chains such as Carrefout, Lidl, and Sainsbury collaborate with Too Good To Go.

Retrieved from Gruppo Una

Morrison recently introduced the “Too Good To Wate” boxes, organizing in containers near-expiry fruits and vegetables for lower prices. These encourage customers to be part of the ongoing food waste, whilst offering a healthy To-Go meal option.

Retrieved from Morrisons

morrisons_loosefruitveg_02.jpg
Morrisons

Walmart introduced to its data analysis operations the use of Artificial Intelligence, this way they can forecast the inventory flow and improve supply chain management. By using AI technologies, Walmart has better aligned the supply of perishable goods based on customer demand, reducing overstocking and food waste.

Retrieved from SalesTechStar

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Wallmart

LeanPath is a technology company that provides tools to track and measure food waste in real-time within commercial kitchens. These help identify food waste patterns so production can be adjusted to average consumption.

Retrieved from LeanPath

Lean path.jpg
Lean Path

Rappi Turbo is a ghost grocery suplier that allocated small storerooms around the cities to deliver goods within 10 minutes. This storerooms are not big but are constantly supplied with just what is needed, no more, no less.

Retrieved from Expansion

Expansion.jpeg
Rappi Turbo

Cocheros is a Colombian fast-food brand that operates through small food truck franchises. The company supplies stock to franchisees, who can sell Cocheros products anywhere and in any way, as long as the products aren’t altered. This model allows Cocheros to reach all corners of Bogotá while creating job opportunities for many people.

Retrieved from Semana

Semana.jpg
Cocheros

Sketches/mapping

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Untitled 11_page-0001.jpg
Meaningful-4.jpg

Background research

This project explores how food waste evolved from an overlooked issue to a global concern as industrialization and major events exposed the limits of our resources. Rapid production and falling prices made people take food for granted (Boehlje, 1996), while the 2008 global food crisis revealed deep weaknesses in the system caused by population growth, climate change, and rising oil prices (Headey & Fan, 2010). These events, along with the influence of authors like Tristram Stuart and Jonathan Bloom, helped raise awareness through activism and digital media (Evans et al., 2012). In Australia, movements like Freeganism and Dumpster Diving emerged as ethical responses that promote community and environmental care, though their informality poses health and sustainability challenges (Edwards & Mercer, 2012). On a global scale, food waste is now part of the UN’s Sustainable Development Goals, but the lack of reliable data, especially from developing countries, limits effective action. Despite these gaps, growing awareness and community efforts show that while the problem cannot be fully solved, partial solutions like refining grassroots practices and improving data collection can lead to meaningful progress.

Introduction

This project examines how food waste grew from an overlooked issue into a major global concern, fueled by industrialization, changing consumer habits, and events like the 2008 global food crisis that exposed weaknesses in the food system. As food became cheaper and more plentiful, it was increasingly taken for granted, creating a gap in research and preparedness that turned food waste into a “wicked problem.” Digital media and activism have helped raise awareness, while grassroots movements like Freeganism and Dumpster Diving in Australia reveal both the promise and limits of informal responses. However, progress is still held back by poor and incomplete data, especially from developing countries, making effective policies difficult. Even so, rising awareness creates new opportunities to strengthen community efforts and improve data collection for more practical solutions.

Lunchy doesn’t aim to end food waste completely, as doing so has proven ineffective; instead, it works to reduce it by understanding the roles and motivations of different stakeholders and showing how collaboration can lead to shared benefits.

References

Boehlje, Michael. 1996. “Industrialization of Agriculture: What Are the Implications?” Choices 11 (1).

 

Edwards, Ferne. 2023. “Food Waste Activism in Australia.” In Food Resistance Movements: Journeying through Alterna tive Food Networks, edited 29-48. Springer.

 

Edwards, Ferne, and Dave Mercer. 2012. “Food Waste in Australia: The Freegan Response.” The Sociological Review 60 (2_suppl): 174-191.

 

Evans, David, Hugh Campbell, and Anne Murcott. 2012. “A Brief Pre-History of Food Waste and the Social Sciences.” The Sociological Review 60 (2_suppl): 5-26.

 

Headey, Derek, and Shenggen Fan. 2010. Reflections on the Global Food Crisis: How Did It Happen? How Has It Hurt? And How Can We Prevent the Next One? Vol. 165. Intl Food Policy Res Inst.

 

Rosin, Christopher, Paul Stock, and Hugh Campbell. 2012. “Food Systems Failure.” The Global Food Crisis and the Future of Agriculture. NY, Earthscan 236.

 

Singh, Sumanjeet. 2009. “Global Food Crisis: Magnitude, Causes and Policy Measures.” International Journal of Social Economics 36 (1/2): 23-36.

 

Valera, Harold Glenn A, Ashok K Mishra, Valerien O Pede, Takashi Yamano, and David Dawe. 2024. “Domestic and Inter national Impacts of Rice Export Restrictions: The Recent Case of Indian Non-Basmati Rice.” Global Food Security 41: 100754.

 

Xue, Li, Gang Liu, Julian Parfitt, Xiaojie Liu, Erica Van Herpen, Åsa Stenmarck, Clementine O’Connor, Karin Östergren, and Shengkui Cheng. 2017. “Missing Food, Missing Data? A Critical Review of Global Food Losses and Food Waste Data.” Environmental science & technology 51 (12): 6618-6633.

Service Blueprint

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Introduction

This project explores how food waste evolved from an overlooked issue into a pressing global concern, driven by rapid industrialization, shifting consumer habits, and major events like the 2008 global food crisis, which exposed deep vulnerabilities in the food system and raised public awareness. As food became cheaper and more abundant, society began taking it for granted, creating a gap in research and preparedness that makes food waste a “wicked problem.” Activism, amplified by digital media, has played a key role in spreading awareness, while grassroots responses like Freeganism and Dumpster Diving in Australia highlight both the potential and the limitations of informal solutions. Despite growing attention, global efforts remain hindered by a lack of accurate, comprehensive data, particularly from developing countries, which limits the effectiveness of policies and interventions. Still, this growing recognition presents opportunities to refine community-led initiatives and improve data collection, offering a path forward through partial yet meaningful solutions.

Lunchy does not aim to eliminate food waste entirely; instead, it seeks to mitigate the problem by understanding the interests and responsibilities of multiple relevant stakeholders and demonstrating how their cooperation can lead to mutually beneficial outcomes.

Background Research

Many years in the past nobody was talking about food waste as a relevant matter, nevertheless, sudden events throughout the last decades have exposed how finite our resources are. Industrialization meant an abrupt hasten in production methods and how we consume goods from many industries, this led people to quickly move from understanding the value of what is available, to simply taking goods for granted as their prices dropped substantially (Boehlje 1996). Evans et al (2012) discuss the historical transition from the invisibility to the visibility of food waste as a human priority referring to how overlooked the problem was, compared to the high awareness we face nowadays. He also describes how the transition went so unseen that it found humankind without enough studies, systems, and tools to turn the situation around. But what made people suddenly care about food waste if it has been there before?

The global food crisis in 2008 exposed serious vulnerabilities in the food system, spreading insecurity and social discontent among the population whose lifestyles were more affected (Rosin et al 2010). Among the reasons that ignited the global crisis included: population growth, which increased the food demand (Singh 2009); Climate change, which slowed production due to extreme weather; oil price rise, which made it difficult to transport goods (Headey and Fan 2010); and finally, the lack of preparation to a food shortage. Consequently, in 2008 food prices skyrocketed making the problem noticeable to people who did not understand the demand until it affected them beyond a couple of dollars. This awareness allowed people to understand that high prices of food reflected how difficult it was to sort their daily products. Even big producer countries such as India had to limit or temporarily ban their exportations to avoid food shortage (Valera et al 2024), prioritizing having food over getting money for it.

 

Another trigger for awareness about food waste includes the growing activism that due to the virality of the current media, has exponentially reached a wider public. Activism is not something new, nevertheless, its reach has increased xxx just in the last decade. Evans et al (2012) highlighted authors such as Tristram Stuart and Jonathan Bloom, whose books raised awareness and influenced multiple movements and activist practices. However, new technologies not only allowed trends and movements to reach many people but have also worked as a platform to conglomerate activist communities and take action.

 

Food Waste in Australia: The Freegan Response 

Boejhe (1996) discusses how because of the long negligence of society regarding the inevitable food shortage, people became spoiled as they could decide what they wanted and how they wanted it, and then supply chains would produce them. This, other than encouraging chemical intervention of food, is also one of the reasons why so many food is discarded every day. As a response to the now visible problem, society has adopted different postures and people have opted for new habits. This case study by Edwards and Mercer (2012) discusses Dumpster Diving and Freeganism, two practices inspired by an ethical lifestyle of caring for the environment and a sense of community and cooperation with the neighbor. As its name indicates, Dumpster Diving consists of getting into the bins (usually, ideally from food chains and big stores) and locating the products they have discarded due to their appearance or caducity date; freeganism, encloses a bigger lifestyle regarding the consumption and distribution of these products with community. These practices in some ways are considered a protest against the big chains and reevaluate the way consumerism and distribution of goods is carried out. Additionally, Freeganism and Dumpster Diving have grown as a trend and have built certain “etiquette” in the way is practiced, this way they keep a clean image of the protest, facilitate its continuous practice by eluding unnecessary attention, and once again, respect the person next to you.

One of the main issues with these practices is the informality of the fetching methods that could be, in a way, proposed as a formal solution to the industries wasting these goods. To a certain extent, these practices could be considered a public health matter as well, once again, due to the informality of the recollection methods. Additionally, as mentioned before, due to the sensitive nature of the practice, it could not be considered sustainable (Eduards 2023).

The research presented by Edwards and Mercer (2012) consisted of a qualitative method, composed of ethnographic immersive fieldwork; Interviews with people belonging to the freegan movement; Case studies such as Food not Bombs; Comparative analysis, and literature review.

 

Missing Food, Missing Data? A Critical Review of Global Food Losses and Food Waste Data

Given the increasing awareness regarding food waste, many countries and entities are making great efforts to regulate and significantly reduce the amount of food wasted. As a consequence, as part of the global political agenda food waste is now in the United Nations Sustainable Development Goals. The target aims to reduce food waste percentage by half and implement effective measures across production and supply chains by 2030. To achieve these goals is important to receive accurate information provided by the countries and their industries. Successfully tracking Food waste and food loss is a requisite to analyze the environmental impacts and develop successful and meaningful strategies.

The study research was fuelled by 202 relevant publications, gathered data from 84 countries, and covered a gap of 52 years from 1933 to 2014. The authors focused the research on a few industrialized countries, mainly the United States and the United Kingdom. This limited the research as it left aside the opportunity to include potential information from developing countries and emerging economies, essential for a deeper understanding of the food waste/food loss panorama.

Apart from the decision to support the research mainly on industrialized countries, another limitation was that over half of the publications selected relied on secondary data, meaning that to a certain extent the accuracy of the research could be questioned. On the one hand, these data limitations made it challenging to provide a definitive conclusion without facing uncertainties. On the other hand, the lack of information and the inconsistencies in some pieces of information provided insights to the authors on how to further explore the problem, and what data is missing to provide meaningful solutions. Overall, the “unsuccessful” framing of the problem was successful in pointing out where to tackle further research and concluded the lack of information as part of the food waste problem.

 

To conclude, even though the different publications regarding food waste concluded in numerous ineffective or inefficient solutions or a lack of knowledge on the topic, it still points out that there is room for improvement, and opportunities to keep designing. The different authors explored the topic and found mainly challenges to attack the root of the problem but allowed me to understand that society is now open to hearing solutions as reaching those people is more plausible these days. Additionally, even though the solutions might not finish the problem to its totality, there is still room for partial solutions that could make a slightly more sustainable planet. Two key points to approach, are the need to refine freegan solutions, and the opportunity to gather data that makes activism an efficient and sustainable tool, and not just a matter of community and respect.

Research Question

"How can data collection and stakeholders be organized toward a greater and more meaningful consumption of discarded goods?"

Personas

AdobeStock_486974273.jpeg
AdobeStock_873379473.jpeg

Michael

Ana

Wants to have a balanced meal every day but the routine makes it challenging. He is too busy to cook his next day’s lunch every night, so he has to buy a meal somewhere around his workplace. Most places are pricy or unhealthy, leaving him with reduced savings and far away from his health goals.

She is a freeganist or at least related enough to freeganism ideas. Therefore, looks for ways to source her self preservation only from discarded food that is either dumped or discounted. She does not lack the resources to afford food, instead, she decided to adopt this mindset as a way to contribute to a mindful world.

State of Art

Too good to go

gruppo una.jpg

Morrisons

morrisons_loosefruitveg_02.jpg

Retrieved from Gruppo Una

Too Good To Go is an app partnered with restaurants and supermarkets to sell about-to expire food at lower prices. It helps to motivate consumers to buy these items that are still good to eat before going to the fresher ones. Many big supply chains such as Carrefout, Lidl, and Sainsbury collaborate with Too Good To Go.

Retrieved from Morrisons

Morrison recently introduced the “Too Good To Wate” boxes, organizing in containers near-expiry fruits and vegetables for lower prices. These encourage customers to be part of the ongoing food waste, whilst offering a healthy To-Go meal option.

Wallmart

Salestechstar.jpg

Retrieved from SalesTechStar

Walmart introduced to its data analysis operations the use of Artificial Intelligence, this way they can forecast the inventory flow and improve supply chain management. By using AI technologies, Walmart has better aligned the supply of perishable goods based on customer demand, reducing overstocking and food waste.

Rappi Turbo

Expansion.jpeg

Retrieved from Expansion

Rappi Turbo is a ghost grocery suplier that allocated small storerooms around the cities to deliver goods within 10 minutes. This storerooms are not big but are constantly supplied with just what is needed, no more, no less.

LeanPath

Lean path.jpg

Retrieved from LeanPath

LeanPath is a technology company that provides tools to track and measure food waste in real-time within commercial kitchens. These help identify food waste patterns so production can be adjusted to average consumption.

Cocheros

Semana.jpg

Retrieved from Semana

Cocheros is a Colombian fast-food brand´s business model that rents its franchises as small food trucks. Every certain time, Cocheros supplies the stock needed to the renters and they can sell Cocheros products anywhere and any way they want as long as the product is not modified. This way, Chocheros managed to reach every corner of Bogotá with their delicious burgers while providing job opportunities to many people.

Sketches/Mapping

Untitled_Artwork (1).jpg
Untitled_Artwork 1.jpg
Untitled 11_page-0001.jpg
Meaningful-4.jpg

References

Boehlje, Michael. 1996. “Industrialization of Agriculture: What Are the Implications?” Choices 11 (1).

 

Edwards, Ferne. 2023. “Food Waste Activism in Australia.” In Food Resistance Movements: Journeying through Alterna tive Food Networks, edited 29-48. Springer.

 

Edwards, Ferne, and Dave Mercer. 2012. “Food Waste in Australia: The Freegan Response.” The Sociological Review 60 (2_suppl): 174-191.

 

Evans, David, Hugh Campbell, and Anne Murcott. 2012. “A Brief Pre-History of Food Waste and the Social Sciences.” The Sociological Review 60 (2_suppl): 5-26.

 

Headey, Derek, and Shenggen Fan. 2010. Reflections on the Global Food Crisis: How Did It Happen? How Has It Hurt? And How Can We Prevent the Next One? Vol. 165. Intl Food Policy Res Inst.

 

Rosin, Christopher, Paul Stock, and Hugh Campbell. 2012. “Food Systems Failure.” The Global Food Crisis and the Future of Agriculture. NY, Earthscan 236.

 

Singh, Sumanjeet. 2009. “Global Food Crisis: Magnitude, Causes and Policy Measures.” International Journal of Social Economics 36 (1/2): 23-36.

 

Valera, Harold Glenn A, Ashok K Mishra, Valerien O Pede, Takashi Yamano, and David Dawe. 2024. “Domestic and Inter national Impacts of Rice Export Restrictions: The Recent Case of Indian Non-Basmati Rice.” Global Food Security 41: 100754.

 

Xue, Li, Gang Liu, Julian Parfitt, Xiaojie Liu, Erica Van Herpen, Åsa Stenmarck, Clementine O’Connor, Karin Östergren, and Shengkui Cheng. 2017. “Missing Food, Missing Data? A Critical Review of Global Food Losses and Food Waste Data.” Environmental science & technology 51 (12): 6618-6633.

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